Privacy Policy

Last updated: December 21, 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Definitions

• Company: Refers to Maya Ayurved Bhavan, Saintala, S.N. Majumdar Road, Basirhat, 24 Pgs.(N), West Bengal, IN -743411.
• Service: Refers to our Website, accessible from mayaayurvedbhavan.in
• Personal Data: Any information that relates to an identified or identifiable individual.
• Cookies: Small files placed on Your device to track browsing history and maintain session data.

2. Collecting and Using Your Personal Data

Types of Data Collected

Personal Data: While using Our Service, We may ask You to provide:

• Email address, First and Last name
• Phone number and WhatsApp number
• Full Address (State, City, ZIP/Postal code) for delivery

Usage Data: This is collected automatically and includes Your IP address, browser version, the pages You visit, and time spent on our site.

3. Tracking Technologies & Analytics

We use Cookies and similar tracking technologies to track activity on Our Service:

• Google Analytics: We use this to monitor and analyze the use of our website.
• Remarketing Services: We use remarketing pixels (Google Ads & Meta) to show you relevant ads after you leave our site.
• Web Beacons: Used to count users who have visited certain pages or opened our emails.

4. Use of Your Personal Data

The Company uses Your data for the following:

• To Process Orders: To manage Your purchases, payments, and deliveries.
• To Contact You: Via email, SMS, or phone regarding order updates or security notices.
• Marketing: To send news, special offers, and general information about products similar to those you’ve purchased (unless You opt-out).
• Analytics: To improve our products, marketing, and user experience.

5. Payments & Third-Party Sharing

We do not store or collect Your payment card details. That information is provided directly to our third-party payment processors (Payment Gateways). These processors adhere to PCI-DSS standards.

We may share information with Service Providers (like FreshDesk for support) and Affiliates to ensure smooth business operations.

6. Your Data Rights

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. You can update Your account settings or contact us directly to request data removal.

7. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect information from children. If we discover such data has been collected, we will delete it immediately.

8. Changes to this Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.